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İlkadım Corporate Technical Service and IT Support

In İlkadım, corporate IT support from workstation maintenance to the secure setup of accounting and ERP servers; priority response for contract customers.

Service area · İlkadım

Helpdesk, remote/on-site support and regular maintenance so technology never gives your team a headache.

01 Services

End-User Support & IT Maintenance

We exist so technology just works. Let your users do their jobs; we'll handle the rest.

Helpdesk

One number, one email; every request logged and tracked.

Remote & on-site support

Most issues solved remotely in seconds, on-site the same day when needed.

Regular maintenance

Prevent failures with updates, patches, cleanup and health checks.

Security & inventory

Antivirus/EDR, disk encryption, device and license tracking.

Related standards and frameworks

  • ITIL 4
  • ISO/IEC 20000-1
  • CIS Controls v8

Installations and development follow the principles of these standards. SMB Teknoloji does not issue certificates; if certification is your goal, we prepare you for the audit. Standards compliance and certification readiness

02 İlkadım

How this work runs in İlkadım

For businesses in İlkadım without an IT person, we become that department: user computers, printers, e-mail, licences and small network problems are solved through one number. Most requests close remotely; the ones that need a visit are scheduled. The contract states the response time and the monthly report shows what was done.

03 FAQ

Frequently asked in İlkadım

Can we call you in İlkadım without a maintenance contract?

Yes, one-off jobs are done too. A contract guarantees response time and priority; with frequent failures it is more economical.

From how many computers does it make sense?

Regular maintenance pays off from about five users; smaller businesses do fine with on-demand support.

Do you see our data during remote sessions?

Every session is started with your approval, logged, and closed when the work ends; a data-protection agreement is signed.

Work order

Let's engineer your next system together

Automation, infrastructure, IoT or AI — tell us your idea and let's figure out "how we do it" together.