Priority engineering support for customers under contract. When something breaks, reach one point of contact; SMB Teknoloji handles the rest.
How to open a request
- Phone: +90 554 845 90 55
- Email: [email protected]
- WhatsApp: instant message
Response times
Depends on your maintenance plan: business-hours response on the standard plan, a 15-minute critical-response SLA on the enterprise 24/7 plan.
Remote and on-site
Most issues are solved remotely; on-site response is scheduled according to your contract when needed.